ORGANISATIONAL RESILIENCE MANAGEMENT COURSE
September 2021 to June 2022
FURTHER INFORMATION FOR PROSPECTIVE PARTICIPANTS
The West African Insurance Institute (WAII) presents this six modules course which aims to prepare participants to overcome today’s business and environmental challenges, while anticipating the future.
- The course focuses on the workplace and its contents are based on relevant theories and effective applications.
- Participants will acquire knowledge, develop skills and build leadership capabilities in managing organisational resilience.
- Each participant should at the end of the course become a change agent influencing their organizations to become resilient.
Course Contents:
This is a two (2) semester course, comprising of the following modules:
- Organizational Management
- Enterprise Risk Management
- Corporate Governance and Regulatory Compliance
- Business Continuity Management
- Building Organizational Resilience
- Thesis / Term Paper
First Semester
|
MODULE |
DURATION – WEEKS |
COURSE CREDITS |
|
❖ ORIENTATION |
|
|
|
❖ M1 – Organizational Management |
4 |
15 |
|
❖ M2 – Enterprise Risk Management |
5 |
20 |
|
❖ M3 – Corporate Governance and Regulatory Compliance |
4 |
15 |
|
❖ M6 (a) – Project – Research Methodology |
2 |
10 |
|
Total |
15 |
60 |
Second Semester
|
MODULE |
DURATION – WEEKS |
COURSE CREDITS |
|
❖ M4 – Business Continuity Management |
5 |
20 |
|
❖ M5 – Building Organizational Resilience |
5 |
20 |
|
❖ M6(b) – Project – Thesis / Term Paper |
5 |
20 |
|
Total |
15 |
60 |
Learning Objectives and Topics:
Module 1 – Organizational Management
a). Introduction to Management
Objectives:
- Understand and discuss organizational design and structure
- Understand and explain the impact of technology and innovation on organisational effectiveness
- Understand and apply resource management techniques and accountability for organizational effectiveness
Topics:
- Organizational Design and Structure
- Managing Technology and Innovations
- Resource Management and Accountability
- Leadership Principles in Management
- Corporate Culture and Organisational Performance
b). Introduction to Organizational Resilience
Objectives:
- Understand the fundamentals of organizational resilience
- Appreciate the benefits of organisational resilience
Topics:
- Theory and Evolution of Organisational Resilience
- Significance of organizational Resilience
Module 2 – Enterprise Risk Management (ERM)
Objectives
- Understand and Apply Risk Management Standards – ISO 31000 and ISO 31100
- Identify and measure risk – Quantitative and Qualitative
- Explore effective techniques for conducting risk assessments
- Develop strategy for risk management programme implementation
- Appreciate Insurance as a Risk Transfer Method
Topics:
- Principles and benefits of ERM
- Evolution of ERM
- Designing and implementing ERM programme
- ERM Tool Kit
- Risk Management Standards (ISO 31000 and ISO 31100)
- Cyber security and privacy risks
- ERM strategy and documentations
- Insurance – Contractual Risk Transfer
Module 3 – Corporate Governance and Regulatory Compliance
a). Corporate Governance
Objectives:
- Understand the principles and framework of corporate governance
- Understand Global Codes of ‘Best Practice’ and Norms of Behaviour
- Understand the composition and responsibilities of Board of Directors
- Understand the relationship between and among shareholders, board of directors, management, and employees
Topics:
- Principles and Framework of Corporate Governance
- Board of Directors – composition, committees, rights and responsibilities
- Governing Instruments: Statutes, Articles, Bylaws and Agreements
- The Role of Equity and Duty of Care
- The Shareholders, Board of Directors, Management, Employees and Regulators – Relationships and Responsibilities
b). Regulatory Compliance
Objectives:
- Understand the principles and purpose of industry regulations
- Understand the role and powers of industry regulators
- Execute the implementation of standards, guidelines and best practices
Topics
- Principles and purpose of industry regulation
- Industry Regulations Models
- Process for implementing standards, guidelines and best practices
- Self-regulation – Methods and Implications
- Risk based supervision and Capital Adequacy
Module 4 – Business Continuity Management (BCM)
Objectives
- Understand the values of BCM to organizations
- Understand the process for establishing and sustaining an operational BCM system ref. ISO 22301-
- Understand the components for an effective Business Impact Analysis (BIA)
- Identify components and best practices of effective BCM program
- Develop and execute Business Continuity Plan (BCP)
- Understand the requirements for an auditable BCM System
Topics
- Business Continuity Management Framework – ISO 22301
- Business Continuity Policy and Plan
- Business Impact Analysis (BIA)
- Contingency Planning
- Internal and External Audit
- Business Continuity and Crisis Management
Module 5 – Building Organizational Resilience (O. R.)
Objectives:
- Understand the indicators for assessing O. R. ref. ISO 22316
- Understand Organizations modes for resilience
- Design objectives, policy and controls for managing change, risk and ensuring business continuity
- Monitor and review performance of O R
- Understand the process for sustaining O R through improvement
- Measure and benchmark O R
Topics:
- Evolution and Application of O R
- Strategic Approach to O R
- Building a Culture of Resilience
- O R Model and Framework – aligning ISO 22316-
- Design, implement and sustain O R Processes
Module 6 – Project – Thesis / Term Paper
The participants will work individually or in syndicates to prepare a Thesis/Term Paper (3000 words) which will be research oriented focusing on a combination of any or all of the areas covered in the course.
Course Administration:
- This is an on-line but interactive course. Lectures will be virtual while participants will actively put skills learned to test through engaging exercises, group discussions and case studies.
- Faculty members will give advice and practical examples.
- All learning sessions (2 hours each) shall run live and virtual during weekends (Saturdays – 08:45 to 17:00 GMT and Sundays – 11:45 to 17:00 GMT).
- Faculty support shall be as required by participants (individuals or groups).
- The channels of communication shall include WAII Website, WAII App., Zoom, Google Meet, Microsoft Teams, WhatsApp and Telephone.
- Course participants should endeavour to do 10 hours of private study for each course credit.
- Participant’s learning in each module will be assessed through case study assignments (30%) and a three (3) hour written examination (70%). The examination paper will consist of twenty (20) compulsory short answer questions and five (5) essay questions out of which participants will answer only three (3).
Eligibility Requirements:
- Bachelor’s degree (or its equivalent) in any discipline or the Diploma in Insurance of WAII.
- Persons who have relevant experience and ability to successfully complete the course but don’t have the qualifications above.
Target Participants:
- Managers and professionals responsible for strategic decisions.
- Managers in charge of Risk Management, Insurance Compliance, Finance, Facility
- Officers in the Civil Service, Public Service and Non-Governmental Organizations
- Officers of Emergency and Disaster Management Organizations
- Small and Medium Scale Business Owners and Entrepreneurs